Kontracks is a multi-tenant CRM SaaS platform operated by LWR Technologies, Inc. (Delaware C-Corporation). The documents below govern use of the platform and the SMS messaging pipeline. They are publicly accessible at the stable URLs shown for carrier-compliance audit purposes.
The agreement between LWR Technologies, Inc. and every business that creates a Kontracks workspace. Covers subscriptions and billing, trials, data ownership, acceptable use, disclaimers, and limitation of liability.
How Kontracks collects, uses, and protects personal information. Includes our binding commitment that mobile phone numbers and SMS opt-in data are never sold or shared with third parties for marketing purposes.
How LWR Technologies, Inc. processes personal information as a processor / service provider on behalf of the businesses that use Kontracks. Covers roles, security measures, sub-processors, international transfers, CCPA service-provider terms, and data-subject rights. Available for B2B customers to reference or countersign.
The terms every Tenant Business must accept before sending SMS through the Kontracks platform. Covers TCPA consent obligations, prohibited content, opt-out handling, quiet hours, indemnification, and audit cooperation.
The literal opt-in language used to capture SMS consent from recipients. Provided to The Campaign Registry, Telnyx, and the U.S. wireless carriers as the verifiable reference for every Tenant Business's 10DLC brand and campaign.